Terms & Conditions

Last updated: June 2026

These terms govern your use of 23 Wins VIP Desk (“we”, “us”), an independent concierge service for players of 23wins.co.uk. By accessing this site you agree to these terms.

1. Eligibility

You must be 18 or over and legally permitted to participate in prize competitions in your jurisdiction.

2. Our service

We provide concierge support, training and curated offers. We do not operate prize competitions ourselves | all entries, draws and prizes are provided by 23wins.co.uk under their own terms.

3. Acceptable use

  • Do not misuse the service, attempt to abuse offers, or impersonate another player.
  • Do not use this service if it would breach the rules of 23wins.co.uk.

4. Liability

We provide the service on an “as-is” basis. To the fullest extent permitted by law we exclude liability for indirect or consequential loss arising from your use of the site.

5. Changes

We may update these terms from time to time. Continued use of the site means you accept the latest version.

Questions? Email concierge@23vipdesk.vip.